Last updated: May 26, 2026
We want your order to arrive as quickly and safely as possible. Please review the information below regarding our shipping practices. All orders are fulfilled and shipped by our fulfillment partners on behalf of PrimeWellness Store, operated by SUPERINFO OÜ.
We offer free standard shipping on all orders within the United States. No minimum purchase is required.
Orders are typically processed and dispatched within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (US) | 5–10 business days | Free |
| Expedited Shipping (US) | 2–4 business days | Calculated at checkout |
Delivery estimates are provided by our carriers and are not guaranteed. Delays may occur due to high order volumes, weather conditions, or carrier disruptions outside our control.
Once your order has been shipped, you will receive a shipping confirmation with a tracking number via email. You can use this tracking number to monitor your delivery status directly on the carrier's website.
At this time, we primarily ship to addresses within the United States. For inquiries about shipping to other countries, please contact us before placing your order.
If a package is returned to us as undeliverable due to an incorrect address provided at checkout or failure to collect from a pickup point, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-dispatch.
If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and, where applicable, arrange a replacement or refund in accordance with our Refund Policy.
For any shipping-related questions, please contact our support team.